Privacy Policy

We are pleased about your visit on this website and your interest in our company (i-RED Infrarot Systeme GmbH), products and services. The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal regulations, in particular the Austrian Data Protection Act (DSG), the EU General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act (TKG). In the following we will inform you about the nature, scope and purpose of the collection and use of your personal data when you visit and use our website (

Contact / Storage of personal data
If you contact us via the form on the website, we will store the data you provide (name, e-mail, telephone number) including the message you have left for the purpose of processing your request and in case of follow-up questions. At the same time, you give us permission to contact you by phone or e-mail. We assure you that we will only use your personal data to contact you, will keep your data safe and will never pass it on to third parties without your express consent.

Automatic data storage
Every time you visit our website, the web server we use (= computer on which this website is stored) automatically saves information such as

  • the access date and time,
  • the address (URL) of the web page accessed,
  • the address (URL) of the previously visited page (referrer URL),
  • the browser type and version,
  • the operating system you are using and
  • the host name and anonymised IP address of the machine from which you are accessing

in special protocol files, so-called web server log files.

Our web server logs are stored for 6 months and are automatically deleted afterwards. We do not pass on this data, but cannot exclude the possibility that it may be viewed in the event of illegal behaviour.

Data security
We have taken the necessary technical and organisational security measures to protect your personal data from loss and misuse. For example, your data is stored in a secure operating environment that is not accessible to the public. If you contact us by e-mail off this website, we cannot guarantee the secure transmission and protection of your data, especially as the content of e-mails may be viewed by third parties. We therefore recommend that you never send confidential data by e-mail without encryption!

Encrypted data transmission (https)
We use the communication protocol https to transfer data on the internet in a tap-proof manner. The data is encrypted using TLS (Transport Layer Security). In this way we can ensure the protection of confidential information. You can recognise the use of this protection of transfer by the small lock symbol on the left in your browser bar and by the use of the https scheme (instead of http) as part of our Internet address.

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser software (in the browser's cookie folder). Cookies do not cause any damage and are only used to recognise your browser on repeated visits. For this purpose, cookies store certain user data, e.g. the language you are using or your personal page settings. When you visit our website again, your browser sends this information back to our website. This enables the website to adapt optimally to your needs and preferences and offer you exactly those settings that you are used to or that you selected on your first visit.

You always have the option of displaying the cookies stored on your device. You can also block cookies, allow them only partially and delete them if necessary. If you do not agree to the storage of cookies on your device, you can set up your browser to inform you about the setting of cookies. You can then decide on their use in each individual case.

When you visit our website for the first time, you can decide whether you want to consent to the use of all cookies or not. You can also make individual settings for each type of cookie. To assist you in this, our data protection window contains a list and description of all cookies used on our website as well as a brief description of the cookie categories. For example, the cookies of all tracking and web analysis tools (e.g. from Google Analytics) are assigned to the category "Marketing". The individual cookie settings can be changed at any time by selecting the red data protection field at the bottom right of our website.

Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4.

Google Analytics is a tracking tool for data traffic analysis and is used to collect and evaluate data on the behaviour of visitors to websites. Among other things, the service records from which website a person has reached our website (so-called referrer URL), which sub-pages of our website have been accessed or how often and for how long a subpage has been viewed. In addition, the approximate location of the person concerned and some technical information about the Internet access, device and browser software are recorded.

Google Analytics thus collects location data, technical data and data on user interactions with our website, i.e. on all kinds of actions that a person carries out on our website. For this purpose, Google Analytics sets several cookies and a random, unique user ID is assigned, i.e. a pseudonymous user profile is created. When a person concerned e.g. clicks on a link, this action is linked to the assigned User ID and stored in a cookie. The browser then sends this data either immediately, at the latest when the person leaves our website, to the Google Analytics servers, where it is stored and processed.

Google uses the data and information obtained, among other things, to compile online reports for us that show the activities on our website (visitor flow analysis, analysis of visitor behaviour, etc.) and to provide further services related to the use of our website. With the help of the reports we receive from Google Analytics, we can continuously optimise our website and adapt it better to your needs. Since the evaluation of the collected data is anonymous, we can never draw conclusions about your person from your user behaviour!

If you do not agree with the collection and use of your data by Google Analytics on our website, you have the option of simply preventing this. As already described above, it is only necessary to deactivate the cookies of the category "Marketing" in our data protection window. Alternatively, you can prevent certain cookies from being set by means of a corresponding setting in your Internet browser, or you can use a suitable browser add-on (browser plug-in) for this purpose. Google provides you with such a plugin free of charge. It can be downloaded under the link The installation of this browser plug-in is considered by Google to be an objection; it informs Google Analytics that no data or information on website visits may be transmitted to Google.

Anonymisation function of Google Analytics
This website uses Google Analytics in conjunction with an anonymisation function. By means of this feature, the IP address of the device from which our website is accessed is shortened and anonymised by Google, provided that the access is from a member state of the European Union or some other signatory state of the Agreement on the European Economic Area.

Google Analytics Data Processing Amendment
By accepting the amendment on data processing in Google Analytics, we have entered a contract with Google concerning the use of Google Analytics. In this way, the interests of our website visitors can be better protected, as Google undertakes in it to process user data only within the scope of the functional scope of Analytics and to delete the user data on our instruction. The data processing amendment thus facilitates the legally compliant use of Google Analytics in the European Union.

Google Maps
We do not use Google Maps, the internet map service of Google Inc. (responsibility in Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) on our website. However, the map image (static map) in our contact form is directly linked to Google Maps. By clicking on this map section, the Google service will be opened / loaded in a new browser tab. In this way we can show you our location in more detail and you can plan your journey to us. Please note that by using Google Maps, data is transferred to Google and stored on the Google servers. Moreover, the use of Google Maps is subject to special terms of use.

We do not currently send out newsletters, but reserve the right to do so in the future. By submitting your personal data, you therefore agree that we may inform you about our products, services and events by e-mail. This consent can be revoked at any time by sending an informal e-mail to

Your rights in accordance with the General Data Protection Regulation
On request, we will be pleased to inform you about the data we have stored about you. Please understand that we can only provide you with information about your own data and that we can therefore ask you to provide suitable proof of your identity in the interest of other users. Moreover, it may happen that we may not be able to provide you with information about all your data due to legal requirements. In addition to the right of access (article 15 GDPR), you also have the following rights according to the provisions of the EU General Data Protection Regulation (GDPR):

  • Right to rectification (article 16 GDPR)
  • Right to erasure (“right to be forgotten“, article 17 GDPR)
  • Right to restrict processing (article 18 GDPR)
  • Right to notification – notification obligation regarding rectification or erasure of personal data or restriction of processing (article 19 GDPR)
  • Right to data portability (article 20 GDPR)
  • Right to object (article 21 GDPR)
  • Right not to be subject to a decision based solely on automated processing – including profiling – (article 22 GDPR)

If you think that the processing of your data violates data protection law or your data protection rights have been infringed in any other way, you have the opportunity to lodge a complaint with the responsible supervisory authority (Austrian data protection authority).

Please contact us if you have any questions regarding data protection and the assertion of your aforementioned rights. The best way to do so is to use the contact options provided in the imprint of this website. Your request is possible without any form requirements, but we recommend that you use at least the text form.